Over the past year, we’ve heard directly from customers who wanted greater clarity on how Super+ membership works — and we’ve taken that feedback seriously. We’ve redesigned our enrollment experience to be more transparent at every step. This guide walks you through exactly what we changed and why.
At Super.com, transparency is not just a policy. It is the foundation of earning your trust. Nearly a million members already rely on Super+ for hotel savings, cashback, credit-building tools, and more. This guide explains how the membership works and how to easily sign up for the membership at checkout – if you choose to do so!
Your Super+ Questions, Answered
Whether you are considering joining Super+ or you are already a member, here are direct answers to the most common questions:
Super+ is a paid membership program that unlocks exclusive savings and earning opportunities across travel, financial tools, and everyday spending. Think of it like a Costco membership for your digital life: you pay a small monthly fee, and in return, you access benefits that most people cannot get anywhere else.
Enjoy exclusive discounts across major categories:
– Hotel discounts. Get up to 50% off with member-only Super.com rates
– Hotel cashback. An additional 10% cashback on all Super.com hotel bookings
– Flight savings. Enjoy discounted airfares with Super.com Flights
– Travel experiences. 15% off attractions, tours, and more
– Theme parks. Discounted tickets to Disney, Universal, Six Flags, and more
– Movies & events. Up to 40% off local entertainment
– Gas savings. Up to $0.30/gallon off at participating stations
– Prescription discounts. Save on medications with your member benefit
– Subscription management, shipment coverage, and price-drop protection for added peace of mind
When booking a hotel – the membership is entirely optional. You can browse, compare, and explore Super.com without ever subscribing. Super+ simply gives you the option to unlock more, if and when you choose to.
Super+ has a monthly fee. Your specific rate and any applicable free trial period are displayed clearly at checkout before you confirm. You always see the exact amount before enrollment.
No. Super+ is entirely optional. You can book hotels at the standard rate without a membership. Super+ simply unlocks a lower member rate and additional benefits for those who choose to join.
You can cancel anytime using the self-service tool in the app (go to Manage Membership) or by calling 1 (844) 461-2577; an automated system lets you cancel without speaking to an agent. Cancellation takes effect immediately, and there are no cancellation fees.
No. If you cancel before your free trial period ends, you will not be charged for the membership. The trial period details are shown at checkout and in your confirmation email.
If you see an unexpected membership charge from Super.com our support team is here to help. This may look like “SUPER+ * 1-833-773-8471” on your credit card statement. The fastest way to reach us is through our in-app chat, available 24/7. You can also call us directly at 1 (844) 461-2577. We resolve billing questions quickly and take every concern seriously.
If you believe you were enrolled in error, contact our support team. We review every case individually and are committed to making it right. We want you to be a member because you see value in it, not because of a misunderstanding.
The fastest way is through our 24/7 in-app live chat. You can also call us at 1 (844) 461-2577 or email [email protected]. We are real people who want to help.
Yes! Super+ can easily pay for itself with just one or two benefits used each month. Whether you’re booking travel, filling up your tank, or just running errands, the value adds up fast — and you can earn real cash along the way.
It’s quick and easy! Just log in to your Super.com account and tap Activate today, and start maximizing your savings and rewards.
Super+ Enrollment Explained: How the Process Works at Checkout
We get it: you want to know exactly what you’re paying for before you hit confirm. When you book a hotel on Super.com, you will see two pricing options presented side by side: the standard rate and the Super+ member rate. The member rate is lower because it includes membership benefits, and the difference between the two prices is clearly displayed so you can compare them instantly.
Here is exactly what happens during checkout:
- You select your hotel and dates, just like any booking platform.
- Two rates appear clearly on screen: the standard price (no membership) and the Super+ member price (lower rate with membership benefits included).
- If you choose the member rate, you will see a clear confirmation that you are enrolling in Super+, including the membership terms, the trial period details, and the monthly fee.
- You actively confirm your choice. There are no pre-checked boxes and no hidden steps. You choose the rate that works for you.
- After booking, you receive a confirmation email that includes your membership details and clear instructions for managing or canceling at any time.
The key point: at every stage, you are the one making the choice. The information is presented clearly, and you confirm before any action is taken. If you prefer the standard rate without membership, that option is always available.
Why Nearly a Million Members Choose Super+
Numbers tell a story that speaks for itself:
- 35,000+ five-star reviews on Trustpilot – real people sharing real experiences.
- Millions of hotel nights booked – travelers around the world rely on Super.com every day.
- Super.com (formerly SnapTravel), founded in 2016, has operated for nearly a decade and served customers throughout that period.
- Featured by Forbes and recognized by the Financial Times as one of the fastest-growing companies in the Americas.
- BBB Accredited – an independent signal that we handle customer concerns with care.
Members keep coming back because the value is real. When you are saving hundreds on a hotel, earning cashback on your bookings, building your credit, and accessing tools that put money back in your pocket, the membership pays for itself quickly. But you do not have to take our word for it. The reviews, the ratings, and the nearly one million members speak for themselves.
What This Means for You
If you are reading this, you are doing the smart thing: researching before you commit. And that is exactly the kind of customer we are built to serve.
Here is what you can count on with Super.com:
- Full transparency at checkout – you will always see what you are signing up for before you confirm.
- A membership that is 100% optional – you are never locked in. Cancel anytime with no hassle.
- 24/7 support from real people – if you ever have a question or concern, we are one chat or call away.
- Value you can measure – from hotel savings to cashback to credit-building tools, Super+ is designed to give you more than it costs.
We are proud to earn that trust from nearly a million members every year, and we look forward to earning yours, too.
