How to Contact Us - Phone Number and Support Options
We're here to help! Choose the support option that works best for you:
Quick Assistance – Live Chat
The fastest way to get assistance is through our live chat:
- Start a chat directly on our website by clicking Super.com Live Chat.
- In the chat, ask your question, and our Super.com Assistant will provide an immediate answer or direct you to a relevant Help Center article.
- Need human help? Type "connect to an agent" to chat with a live agent
On the App:
Starting a chat on the app is easy:
- Click the floating chat icon at the bottom right of your screen.
- Or go to the 'More' menu and select 'Chat with Us'.
Note:
- Live agents for Super+ and Super.com Wallet inquiries are available Monday to Sunday, 8 AM - 9 PM EST.
- Support for Super.com Hotels is available 24/7.
Prefer to Call Us?
For customers in the United States and Canada, call us toll-free at:
+1 (844) 461-2577
- Super+ and Super.com Wallet phone support hours: Monday to Sunday, 8 AM - 9 PM EST.
- For Super.com Hotels inquiries, we're here 24/7.
For International Customers:
- Dial your country’s international dial-out code, followed by the US country code (1), and then our toll-free number.
- Standard international calling rates apply—please check with your service provider for details.
- To avoid charges, we recommend using our live chat for a cost-effective and convenient experience.
Have a Question About How Something Works?
Join the Super.com community on Reddit at r/superdotcom. It's the place to ask how a feature works, learn how to get the most out of the app, and swap tips and tricks with other members.
Note:
- The subreddit is for product questions and tips. For anything about your account, a booking, a payment, or a refund, start a live chat or call us so our team can look into it directly.
- Keep your personal and account details private when you post.
Cancel Your Super+ Membership
Canceling your Super+ membership is now quick and easy with our automated phone system:
- Call our customer service line at +1 (844) 461-2577
- Press option 3 for self-serve cancellation.
This fast and simple method is available anytime—no waiting, no need to speak with an agent!
The Super.com Card is a secured charge card issued by Republic Bank & Trust Company, pursuant to a license from Mastercard International. It may be used everywhere Mastercard is accepted. The Super.com Deposit Account is issued by Republic Bank & Trust Company, Member FDIC, and is required to maintain and secure the card. Terms, fees, and limits apply. See the Super.com Secured Charge Card and Super.com Deposit Account Agreement for details.
Super.com is not a bank and is not FDIC insured. Money deposited into your Super.com Deposit Account is FDIC-insured by Republic Bank & Trust Company. FDIC insurance protects against the failure of the Republic Bank, not the failure of Super.com.
