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The Ballantyne, A Luxury Collection Hotel, Charlotte

10000 Ballantyne Commons Pkwy, Charlotte, NC
★★★★★
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1,104 reviews

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1,104 reviews

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Amenities

24-hour front desk

24-hour health club

ATM/banking

Area rugs in public areas

Free area shuttle

Indoor pool

Outdoor pool

Swimming pool

Amenity summary

Guests can unwind at the full-service spa, indoor pool, hot tub, sauna, and steam room, or work out at the 24-hour health club. On-site dining includes Gallery Restaurant serving American cuisine, additional restaurants and bars, a coffee shop, and 24-hour room service, plus free WiFi, free bicycles, a hair salon, and a conference center with meeting rooms.

Highlights

  • About 0.4 mi from TD Amp Ballantyne in the Ballantyne area
  • In the vicinity of Quail Hollow Club and Regent Park Golf Club
  • Free WiFi and free bicycles on site
  • Full-service spa with massages, body treatments, and facials
  • Indoor pool, hot tub, sauna, steam room, and a 24-hour health club
  • Multiple on-site restaurants, bars/lounges, and 24-hour room service
  • Free area shuttle operating within 1 mile

Description

The Ballantyne, A Luxury Collection Hotel, Charlotte sits in the Ballantyne area of Charlotte, about 0.4 mi from TD Amp Ballantyne and within reach of the Reclining Bulls Statue roughly 0.7 mi away. Golfers have the Quail Hollow Club and Regent Park Golf Club in the vicinity, while green space at Elon Homes Regional Park, Little Sugar Creek Greenway, Colonel Francis Beatty Park, and Park Road Park spreads out across the surrounding area. Shoppers can head to Carolina Place about 4.6 mi out or SouthPark Mall a short drive north, and Carowinds Theme Park is about 9.5 mi away for a bigger day out. Charlotte-Douglas Intl. Airport (CLT) is roughly 19.2 mi from the property. Note that a car is required for transportation to and from this hotel, though a free area shuttle operates within 1 mile.
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Helpful details

Room occupancy

All the rooms above are guaranteed to fit guests. Extra guests are at the hotel's discretion and may be subject to additional fees.

Check-in and check-out

Check-in is from 04:00 PM to midnight and Check-out is at 12:00 PM.

Instructions

Minimum age to check in is 21

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Special instructions

Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in. Information provided by the property may be translated using automated translation tools.

Frequently asked questions

Yes, complimentary wireless and wired internet access is available.

No. Uncovered self parking is USD 20 per night and uncovered valet parking is USD 30 per night, both with in/out privileges.

No, continental breakfast is available for a fee of approximately USD 14 to 40 for adults and USD 6 to 15 for children.

Yes, there is an indoor pool along with a hot tub. The seasonal pool is open from April to October.

This property offers wheelchair-accessible parking, a wheelchair-accessible path to the elevator, an elevator, a wheelchair-accessible registration desk, a wheelchair-accessible pool, a wheelchair-accessible spa, a wheelchair-accessible fitness center, a wheelchair-accessible concierge desk, a wheelchair-accessible public washroom, braille or raised signage, visual alarms in hallways, assistive listening devices, handrails in stairways, and 14 accessible parking spaces. Accessibility details may be incomplete. Contact the property before booking to confirm what's available.

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room using existing bedding. Rollaway beds are available for USD 58.12 per night.

Yes, reservations are required for massage services and spa treatments and can be made by contacting the hotel prior to arrival.

This page was last updated on Sep 15, 2026.