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The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago

521 North Rush Street, Chicago, IL
★★★★
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1,771 reviews

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1,771 reviews

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Amenities

24-hour front desk

Assistive listening devices available

At least 80% of all lighting comes from LEDs

Balcony

Ballroom

Banquet hall

Covered parking

Secured parking

Amenity summary

On-site you'll find two restaurants including the Mediterranean Kostali, a rooftop terrace bar and lounge, 24-hour room service, and a 24-hour fitness center. The hotel also offers concierge services, a 24-hour front desk, a business center, event space, and an electric vehicle charging station.

Highlights

  • Steps from Michigan Avenue and the Shops at North Bridge in downtown Chicago
  • Grant Park and Millennium Park each about 1 km away
  • Upstairs at the Gwen rooftop terrace bar with fireside seating and custom cocktails
  • Mediterranean restaurant Kostali plus 24-hour room service
  • 24-hour fitness center with over 2,000 sq ft of equipment
  • 24-hour business center, ballroom, and 14 meeting rooms

Description

The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago places you in the heart of downtown Chicago, just steps from Michigan Avenue and the Shops at North Bridge. State Street and Water Tower Place put more shopping in the vicinity, while cultural landmarks like the Chicago Theatre, House of Blues Chicago, and Tribune Tower are all within easy reach. Green space is close too, with Grant Park and Millennium Park each about a kilometer away and the Chicago Riverwalk about half a kilometer from the door. Second City Comedy Club, Navy Pier, and Chicago's Theater District are also part of the surrounding scene. Inside, the hotel leans into its rooftop setting with Upstairs at the Gwen, a rooftop terrace bar and lounge with fireside seating and custom cocktails. Dining includes the Mediterranean restaurant Kostali, one of two on-site restaurants, plus a bar and lounge and 24-hour room service. A 24-hour fitness center offers over 2,000 square feet of equipment, including free weights, cardio and strength machines, and yoga gear, and a rooftop terrace and garden round out the common spaces. Business and event travelers have a 24-hour business center, a ballroom and banquet hall, and 3,388 square feet of conference space across 14 meeting rooms. Guestrooms come with refrigerators, flat-screen TVs, a mini-bar, a work desk, and laptop-compatible safes, and private bathrooms feature separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. Practical touches include a 24-hour front desk, concierge services, an electric vehicle charging station, and a smoke-free, pet-friendly, LGBTQ+ friendly setting. Note that a mandatory resort fee of USD 29.74 per night and a USD 150.00 deposit per stay apply.
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Helpful details

Room occupancy

All the rooms above are guaranteed to fit guests. Extra guests are at the hotel's discretion and may be subject to additional fees.

Check-in and check-out

Check-in is from 03:00 PM to 2:00 AM and Check-out is at 12:00 PM.

Instructions

Minimum age to check in is 21

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a deadbolt lock

Special instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Frequently asked questions

In-room wireless internet is USD 19.95 per day, and rates may vary.

Covered valet parking is USD 79.00 per day with in and out privileges. Parking height restrictions apply.

No, breakfast is not included. A full breakfast is available for approximately USD 14.00 to 20.00 for adults and USD 14.00 to 20.00 for children.

Pets are welcome for a USD 125 per pet, per stay fee. Service animals are exempt from pet fees.

This property offers a wheelchair-accessible on-site restaurant, fitness center, concierge desk, and registration desk, along with a wheelchair-accessible path to the elevator, Braille or raised signage, assistive listening devices, and visual alarms in hallways. Accessibility details may be incomplete. Contact the property before booking to confirm what's available.

A resort fee of USD 29.74 per accommodation, per night and a deposit of USD 150.00 per stay are required.

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Hotel booking trends

Based on the last 12 months of bookings on Super.com sites

10% include breakfast

Guests pick rates that include breakfast

80% arrive on a weekend

Weekend stays are a popular choice

This page was last updated on Oct 15, 2026.