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2 Guests & 1 Room



50 reviews
50 reviews
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24-hour front desk
ATM/banking
Airport shuttle (additional charge)
Area rugs in public areas
Assistive listening devices available
At least 80% of all lighting comes from LEDs
Braille or raised signage
Shared microwave
Guests get free wired and wireless internet, a 24-hour business center, a fitness center, and concierge services, along with on-site dining at Matilde Bistro, a coffee shop, and a 24-hour front desk. Rooms are air-conditioned with flat-screen TVs, in-room safes, and desks.
All the rooms above are guaranteed to fit guests. Extra guests are at the hotel's discretion and may be subject to additional fees.
Check-in is from 03:00 PM to midnight and Check-out is at 01:00 PM.
Minimum age to check in is 18
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 10:00 PM to 10:00 AM. Information provided by the property may be translated using automated translation tools. From June 11-July 19, 2026, this property will accept only patients or companions of patients at Medica Sur Hospital. Guests must present proof of a medical appointment, consultation, or treatment at Medica Sur at check-in. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Yes, this property offers free wired and wireless internet access, including in public areas.
No, self-parking is available for MXN 60 per night.
No, cooked-to-order breakfast is available for a fee of approximately MXN 200 to 300 per person. Matilde Bistro serves breakfast, lunch, and dinner.
No, pets and service animals are not allowed at this property.
This property offers a wheelchair-accessible path of travel, an elevator, Braille or raised signage, and assistive listening devices. Accessibility details may be incomplete. Contact the property before booking to confirm what's available.
Check-in is at 3:00 PM and check-out is at 1:00 PM.
Yes, a rollaway bed is available for MXN 300 per night.
This page was last updated on Sep 5, 2026.